This exclusive FREE webinar is part of the IAA Means Business series — a members-only business webinar collection by Independent Audiologists Australia.
Today’s hearing care practices have more data at their fingertips than ever before, but without the right tools, that data is just noise. Business Intelligence (BI) turns raw data into clear, actionable insights that help you make smarter decisions, run a stronger practice, and better serve your patients.
This session introduces the core concepts of BI, tailored specifically for audiology and hearing care. Whether you’re a practice owner, manager, or clinician, you’ll learn how to use data to gain visibility, uncover opportunities, and drive meaningful results.
In this session, you'll discover:
Whether you’re looking to improve efficiency, grow your practice, or simply make more confident decisions, this session will show you how BI can help you get there.
Date & Time: Wednesday 24 September, 12:00pm AEST
Speaker: Chelsea Treseder has spent her entire career in medical device Sales & Marketing roles. Chelsea’s first experience in the hearing care industry (outside of alphabetizing files in her parent’s audiology practice as a kid) was at InSound Medical where she was part of the original team who launched Lyric, the world’s 1st invisible hearing aid. Chelsea spent a number of years there and also at Phonak after they acquired InSound. Chelsea has also worked in marketing roles in other medical device industries, including diabetes, dental, orthodontic, and more. Chelsea has a B.A. in Communication Sciences & Disorders from California State University, Chico (2005) and an MBA from the University of North Carolina at Chapel Hill’s Kenan Flagler Business School (2014). After hours, Chelsea likes to keep working and spend time with her family.
Members: Don't miss this exclusive event in our IAA Means Business webinar series! Attendance at this VIP session is complimentary, thanks to My Vitals Pro. Registrations are essential, and strictly for IAA members only. This session will be recorded for delegates unable to attend live.
Mooloolaba, QLD | 17–18 October 2025
Full program for Friday's lecture sessions and Saturday's Masterclass streams are here!
Get ready for sun, sand, and CPD this October! Join us on Queensland's Sunshine Coast for Audiology Unchained 2025, where independent mindset meets clinical excellence in Audiology. Hosted by Independent Audiologists Australia (IAA), this two-day event is packed with knowledge, inspiration and hands-on experience, all set against a stunning coastal background.
After the learning is done on Friday, relax and connect at our gala dinner overlooking the marina at Wharf Events Mooloolaba – with exceptional food, waterfront views, and plenty of stories to share. Then select your learning pathway for Saturday, a day of hands-on workshops and deep-dive masterclasses presented in two curated streams:
All full registrations include complimentary attendance at our stunning gala dinner Friday evening!
Kick off with a powerful keynote by Rachael Robertson, Australia's youngest ever Antarctic expedition leader, sharing how she built a culture of collaboration, integrity and trust with a diverse group of complete strangers in the most hostile of environments.
Then dive into a carefully curated lecture program featuring:
Professor Emeritus Louise Hickson AM delivering a round-up of UQ's recent research covering stigma, social connectedness, ACE My Hearing, and inclusive services for clients from CALD backgrounds.
Professor Harvey Dillon AO on separating the causes of listening difficulty.
Mini Gupta unpacking hyperacusis and misophonia in real-world clinical practice.
Professor Antonio Lopez-Escamez on genetics in Audiology: when, how and why to refer, plus implications for Meniere's patients.
Dr Signe Steers making the case for routine OAEs in the generalist clinic; how and why you should include this often-overlooked measurement in every assessment.
Dr Ian O’Brien on best-practice hearing care for musicians - prevention, assessment and rehabilitation.
Patrick Bowers and Dr Peter Carew on lifelong learning for health professionals, and the future of Audiology in the age of AI.
Day two is a full-day of practical workshops and Masterclasses, with topics in two concurrent streams including:
Dr Dayse Tavora-Vieira - Single-sided deafness and best-practice clinical care supported by MED-EL
Grant Collins - Vestibular screening and functional assessments
Dr Tegan Keogh - Clinical APD assessments: Testing to interpretation
Dr Jacqui Truter - Mental health first aid in the allied health clinic
ENT panel discussion
Dr Ian O'Brien & Terry van Dijk - Hearing protection and case-specific custom solutions supported by Pacific Ears
Mini Gupta - Pulsatile and somatosensory tinnitus
Plus UK special guest Neel Raithatha with the Australian launch of the WaxScope!
All are welcome! IAA members are welcome to register up to 4 guests (staff or independent colleagues) at member rates! Students are warmly invited to register at discounted rates, with day registrations and additional dinner tickets available by arrangement.
Bookkeeping Like a Boss Keeping the books shouldn’t keep you up at night. In this practical, member-exclusive online session, guest speaker Bronwyn Beerling walks you through the foundations of smart, stress-free bookkeeping for your audiology clinic. Whether you DIY or outsource, you’ll learn what to track, how to stay compliant, and how to spot red flags before they become problems. From BAS to bank recs, we’re going behind the scenes to get your books in boss mode.
This is part of the IAA Means Business series — a members-only business webinar series by Independent Audiologists Australia.
️Date & Time: Recorded session, on demand
Speaker: Bronwyn Beerling, Bustling Bookkeeping. Registered BAS Agent, member of Institute of Certified Bookkeepers and Australian Bookkeepers Network. Bronwyn is a certified Xero Advisor, Payroll certified and has a degree in Commerce, majoring in Accounting. She offers bookkeeping services including payroll services to business owners of all types, from tradespeople through to law firms. Bronwyn assists with matters related to setting up new businesses, scaling and safeguarding existing businesses, payroll, BAS, and internal business development.
Registrations are strictly for IAA members only. We hope you enjoy this exclusive webinar series.
Please register to watch the replay of this session from Wednesday 20 August 2025! On registration you will receive an email with a link and password to access the recording.
Audiology’s approach to binaural hearing and bilateral access to sound has changed enormously over the last three decades. As a clinician who has witnessed these changes first-hand, Emma Van Wanrooy has been inspired by her experience in binaural, bimodal and Single Sided Deafness (SSD) research to develop a passion for optimising the hearing of clients with asymmetrical and unilateral hearing loss.
There are now so many options for these clients, so how can you determine the best pathway for each individual? Join Emma as she does a refresh on the importance of Binaural Hearing, how to objectively determine if your client would benefit most from a Hearing Aid, BAHA, Cros-Aid or Cochlear Implant, and how to assess need and benefit.
This webinar is open to ALL, with special pricing for IAA members and their guests (staff or independent colleagues).
Since 2015, Emma Van Wanrooy has run her own Independent Audiology practice on Sydney’s Northern Beaches, Pittwater Hearing. Her focus is Adult Assessment and Rehabilitation including Hearing Aids and Cochlear Implants for severe and complex hearing losses. She also has an interest in Auditory Processing Disorders, Single Sided Deafness and asymmetrical hearing loss.
Before opening her clinic, Emma worked at SCIC (now Next Sense), Australian Hearing clinics in Bankstown and Wagga Wagga, and the National Acoustic Laboratories. In her 8 years at NAL, Emma was involved in research on Speech Perception in Noise, Outcomes for children with Hearing Impairment (The LOCHI study), Bilateral Cochlear Implants as well as developing a training program for the Bimodal Fine Tuning of hearing aids for use with Cochlear Implants. She also participated in research projects at Next Sense regarding Cochlear Implants for Single Sided hearing loss, and Tele Audiology for Cochlear Implant Mapping.
Emma is a long-standing member of Independent Audiologists Australia, has previously served on IAA's volunteer Executive Committee, and is a current member of the Libby Harricks Oration Committee run by Deafness Forum Australia.
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Phone: 07 5391 3245
